Tata has existed in Zambia for over 50 years. Today, Tata is the market leader in Zambia in the medium commercial vehicles (MCV) segment, and its LPT 1518 model has had a significant presence in the Zambian market. Tata Zambia has contributed significantly to expanding the Tata group's business activities in other African countries, such as Zimbabwe, Tanzania, Namibia, Uganda, Mozambique, Malawi, Ghana and South Africa. Zambia was the first country in Africa to start the Tata operations; it has vehicles ranging from small commercial vehicles (SCV) to heavy commercial vehicles (HCV).
I was privileged to work for Tata Zambia Limited for 3 years from 7th January 2010 – 30 September 2013. Our then General Manager was Mr. Joseph H. Mutale and he was a good and reasonable man to work with, he oriented and introduced me to a lot of customers that Tata had done business with in the past and he did a one-on-one product training with me. I was the only one in the vehicle sales department and I had the responsibility of initiating sales up to the time of delivery. My three years at Tata was indeed a good experience in my personal life and it was good working with the Indians.
I was employed as a Vehicle Sales Executive and I worked with Patricia Zulu who was in charge of the registration process of the vehicles once they are sold up to the point of delivering them. She was assisted by Sungwe Siame who was in charge of the clearing of vehicles once they were about to expire from bond and also clearing vehicles once customers paid for the same. These two workmates were reporting to me and I was also reporting to them. Communication is a very important tool in any organization and so I had to communicate to them whenever I collected a pay cheque from a customer on a particular vehicle. Patricia had to allocate a vehicle from the bonded warehouse and Sungwe would proceed with the clearing of the vehicle. It would take us about 10 working days to finally have all documentations done and a white book ready before the customer could come and collect it. The sales team comprised of 4 people, Mr Joseph Mutale, myself, Patricia and Sungwe.
|Vehicles displayed at the 2013 Agriculture & Commercial Show in Lusaka|
My probation period was for 3 months and by the grace of God I managed to sell 9 vehicles in my first month and 7 trucks in my second month when the Target was to sell at least 5 vehicles per month. I was reporting directly to the General Manager as we did not have a Sales manager at the time. I was later on confirmed after three months.
|Patrick and Ivy my workmates|
There I was again, back to square one and reporting to the General Manager again. After a few months Charles Katunga was employed as a sales Executive shortly after he finished his Bachelor’s Degree in Business Administration at the Copperbelt University. I oriented him and we were slowly getting along together. Our General Manager then made a few changes and divided us according to products. Charles was given the small commercial vehicles (SCV) and low commercial vehicles (LCV) and on the other hand I was given the medium commercial vehicles (MCV) and the heavy commercial vehicles (HCV).
|Vehicle Display at Makeni Mall - me and Obino Salasini|
|From left to right: Edward, Conrad & Chimuka|
|At the Lusaka Agriculture & commercial show with my bosses (2013)|
Jaguar Land Rover PLC is a British premium automaker headquartered in Whitley, Coventry, United kingdom and has been a wholly owned subsidiary of Tata Motors since June 2008, when it was acquired from Fold Motor Company. Its principal activity is the development, manufacture and sales of Jaguar luxury and sports cars and Land Rover premium four wheel drive vehicles. It also owns the currently dormant Daimler, Lanchester and Rover Brands.
Ian from Britain came as a consultant into Zambia and played a vital role in establishing the offices and improving the infrastructure in Lusaka.This came with a new company under Tata Zambia called Alliance Motors and it deals in the Jaguar/ Land Rover and a number of people where employed in all
departments from workshop, vehicle sales, cashier and General Manager. Alliance motors Limited is under the care of Tata Motors and their offices are now established in Lusaka.
|Me with Ian at Yeti Motors launch of a latest model|
|Tata Show Room with the luxurious Jaguar & Land Rover|
|Chimuka and me in the Show Room in Lusaka|
|Jamshedpur Assembly Plant in India (January 2013)|
|My visit to one of Indian Mines where the Tata Prima was working|
Well, I think time for me to leave Tata drew near as I began to sense a call back to the company I worked for in Kitwe for Four (4) years. I was interviewed by my previous employer C&B Engineering limited and my last day at Tata Zambia was on 30th September 2013. I then started work at C&B Engineering on 7th October 2013 as a Product Manager.